“The topic was pertinent to both new and seasoned supervisors. We learned great information to apply in practice.” ~Dr. Valerie Howard, Dean and Professor of Nursing, Robert Morris University
New managers welcome! With a focus on communication in the morning, and moving from peer to supervisor in the afternoon, you’ll learn how to develop appropriate boundaries, deal with conflict, deliver bad news, give and receive feedback and communicate with different personality types, based on your own style of leadership. Bring some of the real challenges you’re currently facing for targeted application.
Wednesday, Feb. 10 from 9 a.m. – 4 p.m. at the Bayer Center
Instructors: Wendy Hardman, ESC and Susan Loucks, Bayer Center
Fee: $125 ($115 if paid online) and includes lunch